Then, click on the Additional Power Settings located underneath Related Settings. Here is a stepwise process to disable USB settings on Windows. Sometimes the USB settings might restrict your Windows computer from sleep. So quit Skype or other heavy applications from the taskbar. Sometimes even apps like Skype also block the monitor and restrict it to sleep. When you choose to disable, you might lose the joystick related features in the synapse. Then, choose HID Compliant Game Controller. This happens due to compatibility issues between devices and windows and thus to fix this, follow the steps below: For instance, devices like Joystick, USB Flash Drives, Mouse or even Keyboard can lead your monitor won’t sleep error. Sometimes, the computer cannot sleep because of the devices that are externally connected to it. That’s all! Wait for the drivers to update and you are done. Once completed, you can either Update All drivers at once or select any individual driver and click on Update Driver option located beside each driver. This will give you a list of all the outdated, corrupted and problematic drivers. Click on Scan Drivers and wait for the scan to complete. 
Thank you Grant for all the follow ups you’ve done. I don’t understand computers.Įither way my problem is solved as far as Tobii is concerned. On my new board the problem are the CH pedals. Solution it seems is to keep it unplugged or get a powered USB HUB with power switches. Looking at the input of the pedals from the W10 game controllers menu and I can see it is constantly inputting phantom movements in the X axis, possibly preventing the computer from sleeping.
I searched Google for this and found a Reddit thread mentioning this problem with these pedals specifically and 2 other threads on different forums about game controllers in general preventing Windows 10 from entering sleep mode The culprit this time are the CH Pro Pedals I had plugged in. However now I can keep the service running and the PC would sleep normally. It seemed evident that was the culprit on my old setup. Previously the PC would not sleep or turn the screen off with the Tobii service running. I changed the motherboard and CPU from the Asus Rampage 3 Formula + Xeon X5675 to the MSI X299 Raider + i7 7820X.
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